Ask support

Write to us from the cabinet. The request carries your organization, so we see what you see and skip the “which one?” emails.

Write a request

  1. 1

    Overview › Support › + Request

  2. 2

    Pick a topic

    Clusters, Apps, Billing & plan, Limits, Access & sign-in or Other.

  3. 3

    Subject and message, then Send request

    Paste the run-… id of an operation if it is about one — the cabinet turns it into a link for us.

The conversation

Requests are Open while we work on them, Your turn when we are waiting for you, and Closed when done. Closed requests are kept for 12 months, in case the same thing happens again next spring.

Before you write

The error page for what you saw usually has the answer — the cabinet's What to do → links there. If it did not help, say what you tried; we will not ask you to turn it off and on again.

Was this page useful? Updated Oct 22, 2026